Alvenulori
Privacy Policy for alvenulori.sbs
Your Personal Data and Rights Are Our Priority
About Our Privacy Approach
We know your data matters. We explain what we collect, why, and how we keep it safe.
This policy covers users in South Africa. Read how we protect and manage all personal data you share with us.
Personal Data Collection
We collect only what we need for our services. This covers contact, browsing, and technical details.
Data You Give Directly
- Name and surname from forms you submit online
- Email address for contact and support
- Phone number if needed for services
- Business name for work or billing
- Any topic or message in your contact forms
Data Collected Automatically
- Visit logs such as IP address and pages viewed
- Technical device info like browser and system
- Visit time and browsing duration
- Referring links or search terms used
- Cookies and similar tools for session use
How We Use Your Data
Your data serves to improve, support, and grow services. We never sell personal data.
- Respond to requests or questions you send
- Support user account set up if needed
- Keep our website secure from threats
- Track site use to spot trends
- Make our site work on all devices
- Send service or policy updates if needed
- Comply with South African law requirements
Our Promise: We keep your details safe with strict controls and never use them for any hidden aims. Trust and care lead our work.
How We Share Data
We only share in set cases—if the law asks or trusted helpers need access to do their job.
Trusted Service Partners
We use third-party hosting or tools. They must meet strict rules and do not own your data.
Lawful Requests
Data may be shown when courts or laws require it.
Anonymous Data Use
Some stats are shared, but only if names or contact info are not included.
Your Data Rights
South African law lets you check, change, or ask to remove your data. We help with any request—just get in touch.
- Ask to see your personal details held here
- Correct your name, contact, or business info
- Request deletion of personal records
- Get a copy of your structured data
- Object to some forms of data use
- Request we stop use but hold your data
Contact us for any request. We reply and act as local law requires.
Securing Your Data
We protect your records by safe storage, secure transfer, and clear rules for access.
Technical Safety Steps
- Encrypted data for secure transmission online
- Limited access to technical servers or logs
- Firewall and anti-virus protection in place
- Backups to recover any loss or breach
Company Control Steps
- Staff trained on handling private info
- Strict rules on who sees or uses data
- Retention periods checked and enforced
- Regular audits of policy and practise
How Long We Keep Data
We hold personal data only as long as needed for work or law. It is then deleted.
- Deleted upon user’s account closure
- Held only if linked to your active account
- Kept as long as needed for queries
- Held for the legal period after billing
- Removed after opt-out or by request
After end of need, all data is erased from our systems.
Data Sent Outside South Africa
If we share data beyond South Africa, we use safe routes and legal steps to protect it.
- Work only with partners bound by strict terms
- Use vetted transfer tools or encrypted services
- Add contract rules for privacy if required
- Let users know when key changes occur
Cookies and Tracking
We use cookies for site use, basic stats, and session support—never for selling your info.
Cookie Types We Use
- Needed to run and show the site each visit
- Help track speed and how pages work
- Keep your chosen settings across visits
- Support features like language or display choice
You control cookies in your browser. Some features may not work if they are blocked.
Policy Changes and Updates
We may change our policy if laws or services shift. Latest version is posted here.
- We update the version and note the new date
- Key changes are shown at the top of this page
- We may email users if the change is vital
- You can check updates on our site any time
Please revisit this page to stay up to date on any changes.
Contact for Privacy Policy
Email or call us for questions about data or this policy.
Alvenulori
Berea (Regus centre), East London South Africa
Phone: +27(31)2884381
Email: content@alvenulori.sbs
Last changed April 2, 2026
In force April 2, 2026